
SEVEN YEARS OF AWARD- WINNING SERVICE
Southern Cross Travel Insurance (SCTI) is proud to be recognised with the Reader’s Digest Quality Service Award for the seventh consecutive year – a reflection of our commitment to delivering outstanding service to New Zealand travellers.
“For over 43 years, SCTI has helped Kiwis explore the world with confidence, knowing we have their backs when it matters most.
“Our customers know they can count on us. Great service means being reliable, responsive and ready to support them when they need it most,” says Jess Strange, Chief Customer Officer at SCTI.
“Whether it’s navigating healthcare systems, language barriers, or unexpected wildlife encounters – yes, even run-ins with a shark, monkey or kangaroo – our 24/7 emergency assistance team is there to help travellers and their loved ones through it all.”
“We’re also making it easier than ever to buy the cover you need. New systems mean faster claims processing, and our updated product features allow customers to tailor their policy to the type of journey they’re taking. Travellers can even purchase a policy after they’ve left the country – perfect for those who were too busy planning their adventure to sort insurance before take-off.”
“We’re always looking for ways to make travel insurance simpler and more accessible. We’re grateful that New Zealanders continue to trust us with their journeys,” says Jess.
Visit www.scti.co.nz or call 0800 800 571.