NZ Roadside Assistance
Silver Winner: Roadside Assistance

NZ ROADSIDE ASSISTANCE LTD (NZRA) is the only 100% New Zealand owned and operated company that provides comprehensive 24/7 roadside assistance services across the country. Its founder and CEO, Paul Gostick, brings valuable expertise from his tenure with International SOS, the world’s largest assistance company. After ISOS relocated to Australia, Paul founded NZRA in 2008 to address a critical gap in the New
Zealand market. Together with John Berry, NZRA’s Account and Business Director, he established it as a non-conflict-of-interest roadside assistance business model that did not compete with its clients and their products.

Since its inception, NZRA has demonstrated remarkable growth, successfully acquiring and managing accounts for a diverse client base including: insurers, brokers, financial institutions, retailers, tourism operators, rental companies, commercial fleets and distributors.

Today, NZRA serves over 600,000 customers and continues to expand its services across New Zealand.

Through its contact centre in Auckland and supported by a robust network of fully compliant service providers and years of experience in the towing and logistics industry, NZRA has positioned itself to be a trusted and reliable provider for roadside assistance, accident and repair management together with overflow/after-hours call services for a diverse clientele with varying business needs.

For more information, visit www.nzra.co.nz

 
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